Receptionist

Job Summary

To provide smooth and efficient Visitor Services and to handle the duties and daily operation of the organisation Reception Office.

Major Duties

• To provide good customer-oriented reception services to visitors to the organisation;
• To handle applications for group and individual visits to the organisation;
• To handle all phone enquiries and general enquiries from visitors;
• To maintain a daily record of entry permits and bookings;
• To prepare visitor analysis report;
• To manage the organisation Ambassador Booth;
• To administer the admission tickets and shuttle-bus ticketing system for visitors. (daily- includes Sundays and / or Public Holidays and / or at special events);
• To support the organization of staff functions and events;
• To attend event meetings on behalf of the Reception Office;
• To assist in Administration duties, whenever required.

Requirements:

• Commitment to the mission, vision and values of the organisation;
• At least 3 years of proven working experience in similar roles;
• Form 5 or above, holder of certificate in customer service would be an advantage;
• Fluency in Cantonese and/or Putonghua; command of English an advantage;
• Self-motivated, pleasant personality and a good team player;
• Good Interpersonal communication skill;
• Physically fit for mild outdoor activities;
• Willing to work on shift is a MUST (includes Saturdays, Sundays and/or Public Holidays).